Tennis bot Asia is really impressive! Not only in terms of pricing but also service. They have such a wonderful personality. They are willing to listen to what the customer wants and that in my opinion is the most important thing. More than often, customers are usually led to purchase a higher priced item but that is not the case for Tennis Bot. They ensure that the ball machine I purchased fits my exact requirements. Good recommendation and great advice. I would encourage anyone looking for ball machine to contact tennis bot Asia.
Tennis Bot is an awesome company. I can only give them a big thumbs up from the bottom of my heart. Quick and precise reply on initial approaching, very detailed and customer-oriented information provided. Great pre-sale work including the best FAQs sections in their website that I have ever seen. All provide me great confidence on purchasing.
With special request for the delivery, Tennis Bot managed it in an excellent way with good communication with me in addition to using DHL with great handling and quick and on-time delivery.
Tennis Bot replied quickly over my enquiries about the machine before and after arrival showing great pre- and after-sale service and easy for approaching which is the main concern as an international customer. I personally concern most the maintenance service!
Besides, Warranty and maintenance services stated clearly with black and white and I am confident I can get appropriate help in case with any problems with my machine.
As a real customer from overseas, I can really feel and experience how good are their service and follow up. Really Thanks Tennis Bot and my machine was well received with great function. I enjoy this machine very much. Really appreciated their work. So professional and customer-oriented ! Thanks Tennis Bot!
Prompt response on any days of the week. Good customer service with no obligation to commit on a purchase. My wife and myself are happy with the product!
Helpful, honest, diligent, through professionals, good understanding of tennis machines – will surely use them again
I am glad that I chose to buy our Lobster machine from Tennis Bot.
I appreciated their prompt response to fix a minor issue and also their quick assurance on the warranty for the machine.
I will strongly recommend buying from Tennis Bot if I come across friends who are considering to buy a ball machine
Tennis Bot rocks! Bought the Lobster machine years ago and all worked fine until it didn’t. We are in HK so was worried the logistics, but Tennis Bot not only dispatched the part quickly, but did a video WhatsApp to guide this us through the parts change – service doesn’t get any better than that!! Thanks tons – happy clients in Hong Kong
Before I bought my machine, I asked for and was given a demo where I could use the machine. And when I needed to replace my battery which was out of warranty, tennis.bot checked my machine and found some problems with my control panel and replaced it for free as it was still under warranty. Good job, tennis.bot, appreciate it.
Tennis Bot has offered superb services in spare parts and maintenance at reasonable prices – they provide a worry-free assurance for all lobster machine owners.
Highly recommend Tennis Bot to tennis lovers in Singapore
My family and I purchased a Lobster Liberty ball machine in the fall of 2014, shortly after moving to Singapore. The machine still performs as well as the day we purchased it. Both of my kids are involved in the tennis program at their school, and the Lobster ball machine has allowed us to supplement their school practices with more chances to hit balls at home. On any given day, we can set it up to easily practice ground strokes, volleys, lobs, and service returns. One great aspect of Tennis Bot is the great customer service they provide after purchasing one of their products. Everything we have needed has either been in stock or has arrived quickly for us to pick up at our earliest convenience. If I could go back in time, then I would purchase this ball machine again in a heartbeat
When looking for a Lobster Tennis Machine, I was living in Hong Kong, there were no distributors there but I found two in Singapore. On my next trip to Singapore I went to see both… Tennis Bot was immediately the standout in terms of service and provided a full demonstration. I had actually seen the other company first who did a demonstration which was a disaster, I almost cancelled seeing Tennis Bot as I figured the machine didn’t work – how wrong I was and how fortunate I was that I kept that appointment. The machine has been great, it has moved me from a 3.5 player to a 4.5 player. After a year I needed to replace my charger because I broke it, I contacted both companies just to test on price again, the first wanted to charge me S$200 to send a small parcel to Hong Kong. Tennis Bot charged S$10 freight. Tennis Bot are definitely the best, no need to look elsewhere!
I contacted Tennis Bot to help me out with a second hand Lobster Elite two that I purchased from another previous owner. Unfortunately for me, the Elite 2 was not operating properly after I purchased it. It did not seem to charge and always shut down after switching on for a while. They explained me that the charger was not charging properly and discovered that there was an issue with one of the wires. They installed a new charging port on the machine so I could charge my machine using the fast charger and fixed the wiring issue. The machine now works wonderfully and I am able to practice my strokes! Very happy and satisfied with the services provided by Tennis Bot! I would recommend others to contact him if they want to buy a tennis ball machine or service their existing ones
The service I received from Tennis Bot was exemplary. While waiting for my new Elite four to be delivered, Tennis Bot provided me with a Elite five limited edition machine for an interim period of one month free until my new machine was received. They also took a significant amount of time to explain how to use the ball machine.
From a pricing perspective as well, Tennis Bot was significantly cheaper when compared to other Lobster machine providers. I would recommend Tennis Bot to anyone looking to purchase a lobster tennis ball machine in Singapore
Tennis Bot is a very professional company and has been super helpful in quickly getting the ball machine back to working condition after the battery ran out . Very reliable and trustworthy post service.