A tennis ball jammed in your Lobster Sports tennis ball machine will cause it to malfunction. As a result, the machine will return an error message and shut down.
To confirm whether there is a tennis ball jammed inside the machine or ball chute (grey slide inside the machine that the balls roll down towards the server wheels), please follow these steps:
- Stand in front of the machine when it is turned off
- Look into the front of the machine where the balls shoot out
- Check whether you can see tennis ball behind the two server wheels
- If you can see one, please follow this FAQ to remove it. If not, please contact us so we could guide you further
Note that on rare occasions, there could be a tennis ball jammed under the bottom server wheel. To check on this, try to move it with your hand clockwise and anti-clockwise.
If the wheel does not rotate, carefully look for the tennis ball with your hand and remove it.
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