Tennis Bot was started in Singapore by a group of tennis fans and tech enthusiasts seeking for intelligent products capable of providing additional training aids to improve their own tennis skills. We quickly realized that many tennis players had the same needs.
Driven by passion, we started selling the products we were most familiar with, tennis ball machines, by doing what know best: providing unparalleled customer experience.
Having sold Lobster Sports tennis ball machines in almost every country in Asia and gathered customer feedback for years, we built on our mission to provide more value to our customers and started extending our range of products. Tennis Bot is the first and only online platform providing Innovative experiences for tennis players who want to raise their game and increase their fun on the court.
Driven by Innovation, we continuously test and introduce ground breaking services increasing value for our customers while differentiating us from our competitors. This is what makes Tennis Bot the best place to buy your products in Singapore and Asia:
- A lowest price guarantee to ensure that you get the best price for your Lobster Sports tennis ball machine in Singapore
- A one hour free demonstration or rental of our Lobster Sports tennis ball machines before you buy so that you can experience the features of each model and make an informed choice on the right tennis ball machine for your needs
- Unparalleled customer service: we support you 7 days a week and use an exclusive on-demand troubleshooting service so you mostly don’t even need to leave the court to fix your products. Unlike a store with standard opening hours, we have extensive operating hours to stand by you whenever you need us, be it before/after work or on week-ends
- The strongest team of technical experts in Asia, combining more than 30 years of mechanical and electronic engineering. We are the most experienced and knowledgeable experts of Lobster Sports tennis ball machines in Asia and service all the products you purchase on our website locally. Not only will our knowledge be useful in ensuring that you buy the right model of Lobster Sports tennis ball machine to cater your needs, but we will also make sure that you can get your products repaired locally (saving you expensive shipping cost to the USA for repair)
- Three fully equipped service centers in Singapore, Malaysia, and Hong Kong offering the largest stock of spare parts (motors, control panels, sensors etc….) outside the Lobster Sports factory in USA to ensure that you won’t have to wait weeks or months for a replacement part or a costly freight bill
- An exclusive 50% discount on all repairs (parts and labour), after the warranty expired, for first-hand owners who purchased their Lobster tennis ball machine from Tennis Bot
- Free delivery of your machine in Singapore by one of our staff and a tutorial on how to use your brand new Lobster Sports tennis ball machine
- Next-day deliveries and fully insured shipments to almost every country in Asia at unbeatable rates thanks to our exclusive partnerships with DHL and Ninja Van (refer to our other FAQ here for more details on our flexible shipping options)
- The ability to upgrade the software on all grand (elite four, five and five limited edition) and Phenom machines. We are the only dealer in Asia which Lobster Sports Inc has entrusted to share their most tightly guarded intellectual property, the software which controls the world’s most advanced tennis ball machines. So when Lobster Sports issues a new version of software, your machine won’t feel outdated and you won’t have to miss out on any exciting new features which are introduced from time to time