Exclusive Services
Over the years, the Tennis Bot team gained unparalleled experience in providing services that delight our customers by meeting their evolving needs and expectations.
As demonstrated by our proven track record1, our team is committed to exceeding your expectations. We continuously leverage our market knowledge and technical expertise to craft new experiences that set new industry standards:
- Tennis ball machine rentals or try-outs before your purchase (rental fee is fully deductible upon purchasing a new machine)
- An affiliate program allowing you to earn commissions on every successful recommendation
- Repair of your Lobster tennis ball machines, Tomo Hopper or Kollectaball tennis ball collectors, even if you didn’t buy from us. First-hand owners who bought their Lobster machine from Tennis Bot are entitled to a 50% discount on all repairs (parts and labour) for life!
- Lobster Sports tennis ball machines servicing, whichever dealer you bought it from
- Consignment of used machines and access to our waitlist of customers in purchasing second-hand models
- Bespoke services customized to your needs
For more information or to stay informed of our upcoming announcements in this area, make sure to drop us an email.
Alexander Ang
2022-08-18
Verified
Great customer service! Greg patiently answered all my questions and provided advice catering to my needs. These gave me a peace of mind and made my decision making easier.
Stan Aspiotis
2022-06-11
Verified
I recently purchased online from tennis bot a lobster elite 4 tennis ball machine
Greg was fantastic from the outset
I texted him on what’s app to see the timing and process to have the delivery to Thailand
His response was very prompt
Answered all my questions and let me know that if I needed any help to contact him any time
I found the company very professional in their dealings with me
Even after I received the machine Greg was very keen on me asking for any help that I may need
Extremely satisfied in the whole process
Highly recommend this company
Alfredo Franco-Obregon
2022-04-10
Verified
I am very glad to have gotten to know Greg at Tennis Bot Asia. I purchased my Lobster Grand Elite 5 from another dealer during the COVID circuit breaker before knowing of Tennis Bot Asia and struggled at getting any form of support and maintenance. That has all changed since getting to know Greg at Tennis Bot Asia. He is knowledgeable, capable and efficient in providing service and support. It has made a world of difference to my “Bot Game”.
Irwin Loh
2022-03-08
Verified
Greg’s service is outstanding. They clearly are looking out for the interest of the customer, rather than trying to earn as much as possible from a deal.
Recommended!
Ghee Tan
2022-03-06
Verified
Nikhil
2022-02-21
Verified
A great purchase experience! Greg was very helpful and chatted with me about the Slinger product, talked about the trial program and answered my questions before I made a decision to buy it. Simple buying experience on the website and it was delivered within 3 working days! Can't wait to use the Slinger on the court.
Phillip West
2022-02-12
Verified
Greg and the Tennis Bot team have been great to deal with. Very good communication and always up front and specific. The items provided were sent to Vietnam and arrived safely. Many thanks for you support.
Donald Duck
2022-02-03
Verified
Great seller! Very responsive and go the extra mile to help customer. I wanted to give my husband a surprise for his birthday with the Slinger. However, it is too big to hide but Greg helped to string wrapped it in black. There was no way that you can tell what’s inside. So the plan of giving my husband a surprise went very well and he loves the machine. He booked immediately a training session with Slinger and have been talking to his friends about it. Thank you very much Greg for making it a stress free purchase for me. Also, not to forget to mention about the on time delivery. 🙂 thank you.
Thomas Halliday
2022-01-23
Verified
Very cool gadget - super intuitive to use - prompt delivery -: now I can hit a ball anytime / excellent investment !
Wingky S
2021-12-03
Verified
Greg from Tennis Bot is super helpful in solving my problem!
I bought the Lobster Elite Three machine in the US in 2012 while I was still living there. Ever since we moved to Jakarta few years ago, I haven't been able to use the machine. Couple of months a go, when I started playing tennis again and wanted to use the machine, it just could not work since it has been sitting in the garage for too long. I knew about Tennis Bot from Lobster website and then reached out to Greg. He immediately responded and provided some great advise and options on how to get my machine fixed. I then ordered the server wheels and terminal battery adaptor from Tennis Bot and within couple of weeks I received those spare parts in Jakarta. The spare parts installation were easy (there is a video guide in the youtube) and finally I am able to hit some tennis balls again with the machine. Very happy. Thank you so much Greg for your help!
1 For more details on how our customers rated our services and performance, please refer to our spontaneous customer reviews on Google or our website.